Amid the on-going quarantine orders, workers or employers in Metro Manila can now electronically file their labor-related requests through an online facility developed by the Department of Labor and Employment - National Capital Region (DOLE-NCR).
Launched in June 2020, the DOLE-NCR electronic filing or e-Filing Services is a free online process system that allows a client to register or fill-out forms for free; submit applications or monitoring reports; request permits or certifications; or submit other DOLE-related documents in a secure online environment.
The electronic filing facility can be accessed through DOLE-NCR’s official website at https://ncr.dole.gov.ph.
Once the link has been accessed, clients may select from the eleven (11) e-Filing Services provided, such as: 1) Request for Assistance; 2) Request for Certificate of Involuntary Separation for SSS; 3) Registration of Establishment under Rule 1020; 4) Registration of Job, Service Contractor, Subcontractor (D.O. 174-17); 5) Construction Safety and Health Program Application (Simplified); 6) Construction Safety and Health Program Application (Comprehensive); 7) Request for Technical Safety Inspection; 8) Annual Medical Report; 9) Report of Safety Organization; 10) Application for DOLE Clearance (Certificate of No Pending Case); and 11) Application for DOLE Clearance (Certificate of No Pending Case on Child Labor).
Once a preferred service has been selected, clients will be directed to an online form that will require a Google (g-mail) account to access.
Clients that will avail of said service are reminded to read first its Data Privacy Consent Notice at the beginning page of the form before registering their e-mail addresses.
The form also features: 1) an option to attach or upload required documents and, 2) an automated acknowledgement receipt that are sent via client’s registered e-mail address.
After submitting the online form, DOLE-NCR will also get in touch further for updates through client’s registered e-mail address, telephone, or mobile number.
Although the e-Filing Services are accessible through an internet connection at any time, DOLE-NCR said that they shall only attend to any electronic filing submissions during office hours, from Monday to Friday, 8:00 AM to 5:00 PM.
For assistance, clients are provided with a step-by-step guide instructional video via link below:
Instructional Video (short version - step by step only): https://youtu.be/23f3H4C3pGU
Instructional Video (long version - with program intro): https://youtu.be/S3QMtqAM8js